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    Remote Support

    Windows 
    Windows



    1 Download Quicksupport Client

    Teamviewer

    Download | Alternate Download

    Teamviewer

    QuickJoin (Join Meeting)


    2 Press “Run” in the pop up window.

    Windows run download


    3 Press “Run” in the second pop up window.

    Windows security warning


    4 Tell your supporter "Your ID" and "password" on the phone.

    Teamviewer ID and password

    Mac 
    Mac



    1 Download Quicksupport Client.

    Teamviewer

    Download | Alternate Download

    Teamviewer

    QuickJoin (Join Meeting)


    2 Double click the downloaded file TeamViewerQS.dmg.

    Mac open dmg


    3 Double click the TeamViewerQS 3 drive on the desktop.

    Mac open drive


    4 Double click on icon TeamViewerQS 3 to start the program.

    Mac start the program


    5 Click open to allow the program to run.

    Mac start the program


    6 Tell your supporter "Your ID" and "password" on the phone.

    Teamviewer ID and password